Returns & Exchanges
We want you to love your IT Cosmetics products, but if you are not completely satisfied, we offer a 60-day money-back guarantee on all orders. Simply return the item, even if it has been used, for a full refund of the purchase price, excluding shipping and handling.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid UPS return shipping label provided through the portal to ensure your package is tracked and insured.
- 3.Pack Your Items
Securely pack the products in their original packaging if possible, attach the return label to the outside of the box, and remove any old shipping labels.
- 4.Ship and Track
Drop off your package at any authorized UPS location; once received at our warehouse, your refund will be processed within 7-10 business days.
